Privacy Policy

At Rizvi House, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following types of information:

  • Personal details such as name, email address, phone number, and billing/shipping address.

  • Payment information to process your orders securely.

  • Order history and preferences to improve your shopping experience.

  • Technical information such as IP address, browser type, and device information.

How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.

  • Provide updates on your purchases, including shipping and delivery.

  • Improve our website, services, and product offerings.

  • Communicate with you regarding promotions, offers, or updates (only if you have opted in).

  • Ensure secure transactions and protect against fraudulent activities.

Sharing of Information

We respect your privacy. Rizvi House does not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers (such as payment processors, courier companies, and IT support) necessary to complete your order and enhance your experience.

Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet can be guaranteed as 100% secure.

Cookies

Our website may use cookies to improve your browsing experience. Cookies help us analyze traffic, remember your preferences, and provide a more personalized shopping experience. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Your Rights

As a customer, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data, subject to legal and transactional requirements.

  • Opt-out of marketing communications at any time.

Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

Rizvi House of Fragrance
Email: privacy@rizvihouse.com
Phone: +61 400 123 456
Address: XYZ Street, Sydney, Australia